Privacy Policy

HDG Japan LLC ("we", "us", or "our") establishes this Privacy Policy for Online Vietnamese VIETCAFE (the "Service") to explain how we handle users' personal information.

Article 1 (Personal Information)

  1. "Personal information" means information relating to a living individual that can identify a specific person, including name, date of birth, address, phone number, contact details, and other identifying descriptions, as defined by applicable privacy laws.
  2. "Sensitive data" means highly private personal information such as race, ethnicity, social status, medical history, criminal records, or other information requiring special care in handling. As a rule, we do not collect sensitive data unless we obtain explicit consent from the user.

Article 2 (Purpose of Collection and Use)

  1. We collect and use personal information for the following purposes:
    1. To provide and operate the Service
    2. To respond to user inquiries, including identity verification
    3. To send emails about new features, updates, campaigns, and related services
    4. To contact users when necessary for maintenance or important notices
    5. To identify users who violate terms or attempt fraudulent use and restrict access when needed
    6. To allow users to view, update, or delete their registered information and usage status
    7. To bill users for paid services
    8. For purposes incidental to the above

Article 3 (Protection of Sensitive Data)

  1. To protect personal information including sensitive data, we implement appropriate technical and organizational safeguards:
    1. Data encryption in transit and at rest
    2. Access control limited to authorized personnel only
    3. Regular internal training on personal information protection
    4. Periodic security audits and vulnerability checks
    5. Incident response procedures for data breaches
  2. We retain sensitive data only for the legally required period or the period necessary to fulfill the purpose of collection, and securely delete or anonymize it after retention ends.
  3. We do not provide sensitive data to third parties unless required by law or with explicit user consent.

Article 4 (Changes to Purpose of Use)

  1. We may change the purpose of use of personal information only when the new purpose is reasonably related to the original purpose.
  2. If we change the purpose, we will notify users or publicly announce the updated purpose on this website.

Article 5 (Provision to Third Parties)

  1. We do not provide personal information to third parties without prior user consent, except where permitted by applicable law.
  2. Exceptions include cases necessary for protection of life, body, or property, public health needs, legal cooperation with public authorities, or other lawful grounds.
  3. Where legally required, we may disclose items such as provided data categories, method of provision, and procedures for suspension of third-party provision upon user request.
  4. The following are not treated as third-party provision:
    1. Outsourcing within the scope necessary to achieve service purposes
    2. Provision due to business succession such as merger
    3. Joint use with specified parties when legally required notices are provided

Article 6 (Disclosure of Personal Information)

  1. Upon user request, we will disclose personal information without delay, except where disclosure may harm rights or interests of the user or third parties, significantly interfere with business operations, or violate laws.
  2. As a rule, we do not disclose non-personal information such as history information or characteristic information.

Article 7 (Correction and Deletion)

  1. Users may request correction, addition, or deletion of their personal information if it is inaccurate.
  2. If we determine the request is valid, we will make the necessary correction or deletion without delay.
  3. We will notify the user of whether correction/deletion was performed.

Article 8 (Suspension of Use)

  1. If a user requests suspension or deletion because personal information is handled beyond intended purposes or obtained improperly, we will investigate without delay.
  2. If the request is valid, we will suspend use or delete the information without delay.
  3. We will notify the user of the decision.
  4. If suspension/deletion is difficult due to cost or technical reasons, we will take alternative measures necessary to protect user rights and interests.

Article 9 (Changes to This Policy)

  1. We may change this Privacy Policy without prior notice unless otherwise required by law.
  2. Unless otherwise specified, the revised policy becomes effective when posted on this website.

Article 10 (Contact)

For inquiries regarding this Privacy Policy, please contact:
Contact: info@hd-global-consulting.com

Revision History

April 22, 2023: Revised (added provisions for sensitive data protection)
November 8, 2021: Revised

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